Help Center
Guides & FAQs Wholesale customers only Mon–Fri support from our CA team
Find answers to common questions about ordering, shipping, returns, damaged items, dropshipping, and more. Browse the articles below or use the search box in the help center. If you still need a hand, you can contact us directly from here or through the chat widget in the corner of the site.
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Use the search bar or browse categories to find step-by-step guides and answers. Articles are kept in sync with the help content in our chat widget.
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If you can’t find the answer you need, you can contact our support team:
- Submit the Contact Us form.
- Call us at (916) 851-1005 (Mon–Fri 8:00 AM–5:00 PM PT).
- Or click the chat icon in the corner of the site to start a conversation.
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