We've been getting a lot of calls from concerned customers about how our business is being impacted by the coronavirus pandemic, so I thought it would be a good idea to post answers to the most common questions people seem to have.
1. Are you guys still open?
Yes! It's a dynamic situation so it's hard to say what's going to happen, but we have no plans to shut down unless the local or state government makes it mandatory. Our UPS rep informed me this morning that UPS has no plans to shut down either.
2. Are you experiencing any delays?
Yes and no. We're experiencing delays getting some products in, so you may notice we are out of stock of some items and our selection isn't as large as it is normally. We are NOT experiencing any delays currently in getting orders shipped out, so if it says we have it on our website already, it's business as usual.
3. Is your showroom open?
No. Minimal contact store pickup is still available for returning customers (please note this is subject to change as the situation evolves). We are asking that all store pickup customers please have their orders ready and send them in or place them online in advance or have them shipped to minimize contact.
I'll update this list as the situation evolves and add any new questions as they come up.